I can't believe I'm going to rant about Amazon.com. I've been a big supporter for years. I actually subscribe to their Amazon Prime package which allows me to pay a flat fee every year and get all of my orders sent as Two Day Shipping. One of the perks of that is that I can also upgrade to Next Day Shipping at $3.99 per item regardless of weight.
Well, I ordered an XBox 360 on Amazon to be shipped to Clay on Monday. We wanted to play Major League Baseball 2K7 on the XBox Live online version. I decided (and covinced) that Amazon was the place to go because there isn't any sales tax and that he could have the XBox 360 in his posession by Tuesday morning.
10 minutes after placing the order the status on Amazon changed to this:
Items shipping soon:
Delivery estimate: May 23, 2007 - May 24, 2007
* 1 of: Xbox 360 Console Includes 20GB Hard Drive
Sold by: Amazon.com
48 hours after place the order the status on Amazon reads this:
Items shipping soon:
Delivery estimate: May 23, 2007 - May 24, 2007
* 1 of: Xbox 360 Console Includes 20GB Hard Drive
Sold by: Amazon.com
UGH! I emailed them asking what the deal is and they stated that if it doesn't ship by the end of business on the 24th that they said it is in the process of shipping and " Please contact us again by visiting http://www.amazon.com/contact-us if you do not receive a shipment confirmation by May 24, 2007."
Really? The thing was supposed to ship within 24 hours and arrive in another 24 hours and I can't get any clear answer as to why it's taking this long to process until 4 days after the fact?
Beyond that - since it is in "shipping soon" mode, I can't even cancel the order and buy it somewhere else.
Quite annoying.